Account deletion
Delete your VolleyTrack account and synced data
VolleyTrack is developed by HarpElle LLC. Deleting your account removes the account and associated synced VolleyTrack data from HarpElle's active systems, subject to the limited records described below and in the Privacy Policy.
Delete in the app (fastest)
-
1
Open VolleyTrack.
-
2
Open Settings, then choose Account.
-
3
Choose Delete Account, review the warning, and confirm.
Request deletion without the app
If you can no longer access VolleyTrack, send us a deletion request. Use the email address associated with your VolleyTrack account. Do not send your password.
Request received.
We may contact you to verify account ownership. After verification, we will delete your VolleyTrack account, profile, cloud-stored account data, and live broadcasts you created, normally within 30 days.
What is deleted
Your account profile and authentication association, plus synced VolleyTrack seasons, events, matches, and live broadcasts you created — normally within 30 days of verification, subject to lawful retention requirements.
What may remain
Device-local data on your phone or tablet unless you remove it; limited records legally required for security, fraud prevention, or compliance; and purchase records maintained by Apple, Google Play, or RevenueCat under their respective policies and the VolleyTrack Privacy Policy.
Deleting your account does not cancel a subscription
App Store and Google Play subscriptions are managed separately through the store account used to purchase. Cancel the subscription there as well. See manage, restore, or cancel a purchase.
Questions about your account or data? See account and data help or email info@volleytrackapp.com.